Basic Introduction
Basic Diagnosis
1. Check and see if the drawer outer width is equal from front to back; the drawer must also be in box rectangular shape and has the same diagonal length.
2. The cabinet inner width also needs to be equal from inside out, and in perfect rectangular shape with the same diagonal length.
3. Slide must be leveled and paralleled on both side.

(1)Ball bearing drawer slide smoothness issue troubleshooting
1. To ensure smooth slide operation, detach the inner rail, and check to see if the slide middle member ball bearing retainer is still in good condition.
2. Make sure you have the screw tighten up correctly.
3. Untighten the screw to let slide reposition the mounting holes itself.

(2)Push Open Slide could not eject properly
Making Sure the inner member is set against the drawer front panel, and the side space is within the tolerance.
1. There must be a minimum 4mm gap for activating the push open mechanism.
2. Make sure the push open mechanism is not obstructed by foreign subject such as wooden residuals dust from assembly.

(3)Identify the source of irregular sound from slide
Most of the time, the source of the noise comes from the outer member, so please make sure that the screw is tightened up correctly and in line against the cabinet wall, so that the screw will not come loose and interfere with slide middle and inner members. The source or under mount slide noise most likely results from the wooden residual interference with slide ball retainer when slide is travelling.